Moz Crawl: Can't check page optimization error https

[Luis-Pereira]

Help needed, when I try to do a page optimization check i get the following error :

The URL you entered does not appear to be returning a page successfully. Please make sure that you've entered the URL of valid, working page.

But i can do a site crawl, what should be the problem?

Checked with frog seo spider and add no problem, robots.txt its also clean.

Anyone knows what can be wrong?

Thanks

[KristinaKeyser]

Hi there! Kristina from Moz's Help Team here. Sorry to hear about the trouble!

Can you provide the URL and the keyword you were plugging into the Page Optimization tool so I can take a closer look at the issue you're experiencing?

In the future, you can contact my team directly with any technical issues by emailing help@moz.com. Doing so typically renders a faster turn-around time than logging technical questions into the Q&A forum.

I look forward to helping you solve this mystery!
Thank you,
-Kristina

[Luis-Pereira]

Hi Kristina,

Here is the URL https://www.sillasalvaescaleras.eu/

Thank you

[KristinaKeyser]

Hi there! I apologize for the delay.

I've had a chance to speak to our technical team on this and we're definitely seeing the same error on our end, and we're not able at first glance to be able to tell WHY it's happening.

I'm going to open a support ticket on your behalf and then send this one up to be triaged further to see why this is happening. I apologize we weren't able to get this quickly resolved for you, as I would've hoped to have.

You should get an email here shortly with the details on your support ticket and I'll be updating you through that ticket as we move through this one.

Sorry again for the inconvenience but hopefully we'll be able to sort this one out for you soon.

Thank you,

• Kristina

[Luis-Pereira]

Hi Kristina,

Thank you for your feedback.

Hope you'll find what's happening, i'll wait for the ticket.

[KristinaKeyser]

Hi again!

I just wanted to follow-up with you here, as well as in your support ticket, to let you know that this has been resolved. We were experiencing some issues with On-Page reports for https:// sites but this has since been resolved.

Thank you for bringing this to our attention. If you're still experiencing issues, please don't hesitate to report them to our team by sending a note to help@moz.com and we'll be happy to assist further!

Have a great day.
-Kristina

[Luis-Pereira]

Thanks  Kristina,

Working fine. Keep up the good work.