Pictures on Google Local not ours

[CandymanKen]

Hi all-

We recently had some pictures show up on our local profile that are not our store. When you click on them they have links to someone's blog as well. Can someone tell me how these got here and more importantly how to get rid of them. We've looked everywhere but can't find them to get rid of.

Thanks for any help!

Ken

[Chris_Hickman]

Ken,

Is this for your Google local listings? I've never heard of this happening, but there are ways to get the images removed. I would suggest marking the images as inappropriate. Technically the images do not match Google's guidelines of 'Represent the real-world business location'. Google will review the issue and confirm if the images are accurate or not. It's not a full gurantee the images will be removed, but it's an excellent place to start.

I hope this helps.

-Nick

[Malika1]

If this image is showing on Google Images then you can request it to be deleted

https://support.google.com/websearch/answer/4628134?hl=en

I got one removed from Google images. This image was hosted on someone else's website and tried to get in touch with the webmaster but no response. So ultimately I had to get in touch with Google and give them the reason and what efforts I had put in to get in removed.

They listed and removed it

[Eric_Rohrback]

What you need to do is flag each image that isn't applicable to your business, then Google will take them down. When you click into each image there is a link at the bottom right hand corner of the screen that says "Report a Problem" which will take you to another screen. In that screen you'll see radio buttons next to "Why are you reporting this photo?" where you can select, "This photo is irrelevant to this business." You'll need to put in your email address and enter a reCAPTCHA code, but in time it should get taken down. It's not automatic, and it may take a little back and forth with a Google rep but that's your first step. If that really doesn't work, then you could try and contact Google Places Support but I think they'll tell you to do exactly what I just described above.

[CandymanKen]

Thanks for the tips. I have reported the images and we will see what happens!

Ken