Error on SEOMoz When Trying to Track Website. Please Advise

[locallyrank]

Hi,

I'm trying to start a new campaign for a root domain, but I'm getting the "Roger found an error" and am not sure what to make of it.

Error #1: "You've decided to set up a root domain campaign, but entered the subdomain path: www.siteurl.com.

Don't worry, we'll switch that for you and crawl everything on the subdomain: www.siteurl.com.

If you meant to set this up to only crawl pages in the root domain, click 'Go back and Change" and enter a root domain URL in step 1."

Error #2: "Oops! The root domain siteurl.com redirects to a domain that is not within the specified root domain (www.siteurl.com). This will cause us to stop crawling as the first discovered page falls outside of the root domain you've defined. Please make sure you enter a root domain that resolves to a page that is under the root domain."

What does this mean? Is there something I am doing wrong? The first error is what returned when I input www.siteurl.com. The second was returned when I put just siteurl.com.

I didn't put up the exact URL for privacy reasons, but if you really do want to help me out, PM me and I can give you the real URL.

Thanks in advance!

[JoelDay]

Hey there,

Sorry for the trouble getting this set up.  It's possible that you could click Continue, and setup would continue just fine.

I am happy to look into this more for you, but will need more specific information from you to do that.  If you can email that information to help[at]seomoz.org with Attn: Joel in the subject, I can get back to you with more specific help.  Please include screenshots if possible.

Thanks.  Look forward to hearing from you.

Joel