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    4. Customers can review business on New Google Plus

    Customers can review business on New Google Plus

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    • bcannon13
      bcannon13 last edited by

      Google Plus for businesses has switched to a new Google+ page that does not have a "WRITE A REVIEW" button available for customers to leave a review for a business. This is preventing us from sending a link to our Google Plus business page directly to customers soliciting a review for our business.

      Has anyone else noticed this update migration and does anyone have a work around for how to send a link to our customers so they can leave a review on our Google+ business page?

      1 Reply Last reply Reply Quote 0
      • Mobilio
        Mobilio last edited by

        Yes.

        This happens on new and redesigned G+. But you can link them to Google Maps where reviews can be seen and written too.

        1 Reply Last reply Reply Quote 0
        • DmitriiK
          DmitriiK last edited by

          Hi there.

          Also, if you Google your company name and knowledge graph comes up, there is a direct link to write review and direct link to a page from which customers could write review.

          1 Reply Last reply Reply Quote 0
          • TimHolmes
            TimHolmes last edited by

            I read up on this today, like Peter and Dmitri suggest you may want to point your customers to a new location when requesting reviews, but despite not showing on the G+ local page the reviews should still be available elsewhere on the maps and search results. There was an article on it from SEORoundTable yesterday too.

            1 Reply Last reply Reply Quote 0
            • MiriamEllis
              MiriamEllis last edited by

              Oops! Looks like there's a typo in your thread title. I'm positive you meant customers 'can't' leave reviews 🙂

              Please pop over to this thread, where you'll find some good links on this topic:

              https://moz.com/community/q/with-new-google-layout-are-the-google-direct-review-links-ending-in-hl-en-review-1-not-working

              1 Reply Last reply Reply Quote 1
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