803 Crawl attempt error

[wearehappymedia]

Hello

I'd be very grateful for any advice with this:

My insights show I have an 803 error. Now, under "pages with crawl attempt error" the page in question is just an uploaded image to wordpress.

However, above the graph it says: "We were unable to access your homepage, which prevented us from crawling the rest of your site. It is likely that other browsers as well as search engines may encounter this problem and abort their sessions."

Does this really mean my homepage? or is the only issue with the image?

I have noticed for the past 8 weeks I'm getting 1 crawl attempt error every 2 weeks (so when viewed weekly I have 1 error one week, 0 error the next week etc) Is this normal?

Since receiving this 803 error, I have significantly dropped in SERPS for 3 key terms I was on page 1 for (now dropped to pages 3-4). Could this be related?

I realise this is a bit specific, but thanks in advance.

Cheers

[ChiarynMiranda]

Hey Rafi,

I took a look at your campaigns but I didn't see one that is specifically returning an 803 error for the homepage, so I really need a bit more information in order to investigate what might be going on here. If you don't want to share the specific site publicly here, you can email us directly with the the campaign details or just click the blue circle on the bottom right corner of your account to message us directly from within the app with the details.

I look forward to hearing back from you soon.