High Profile Entity (Actress) w/ incorrect Birthdate

[InternetRep]

I would like to see if you have any recommendations on a unique case that you might be able to advise me on.

I have a high profile client who has the knowledge graph appearing for her keyword. This client is from another country originally - Denmark .  She now lives here in the USA and is working on her acting career with very well known actors.

On her knowledge graph, her birthday is displayed incorrectly. I have proof of identification of client. Based on my research, it looks like Birthday typically is tied to Wikipedia Page. Client does not have a wikipedia page in google.com but previously had one in google.dk.

Her page was taken down on  google.dk because of users (journalists) adding gossip and false information to her wikipedia page as well as false stories - all in another language.  After being attacked online by gossip magazines and journalists, they have posted (jealous women)  content making my client seem as if she is much older than she is.

At this time, what is displaying on the knowledge graph makes her 20 years older than she is.  Any ideas on how we should approach this.  She reached out to google and provided documentation but nothing has changed.  Based on what I can see this information is directly related to the google.dk information formally posted online.  Since wikipedia is now down, her birthday still appears incorrectly.

Any recommendations on how to resolve this issue with Date of Birth.  Thank you

[DirkC]

Hi,

At the bottom of the knowledge graph there is a small link (Feedback) where you can indicate a problem with the data displayed. Did you already report the wrong birth date this way. There is also a link to the legal form - but I understand from your question you already tried that.

Google is pulling the information from different sources - you could try to make sure that enough reliable sources have the correct birth date (for actresses I would think about IMDb). If multiple sources have the correct date - I guess the problem will more or less solve itself.

Hope this helps,

Dirk

[InternetRep]

This is exactly what I was looking for.  Thank you