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    URL Errors for SmartPhone in Google Search Console/Webmaster Tools

    Intermediate & Advanced SEO
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    • TimHolmes
      TimHolmes last edited by

      Howdy all,

      In recent weeks I have seen a steady increase in the number of smartphone related url errors on Googles Search Console (formerly webmaster tools).

      THe crawler appears to be searching for a /m/ or /mobile/ directory within the URLs. Why is it doing this? Any insight would be greatly appreciated. Unfortunately this is for an unresponsive site, would setting the viewport help stop the issue for know until my new responsive site is launched shortly.

      Cheers fello Mozzers 🙂

      Tim

      NDh1RNs

      1 Reply Last reply Reply Quote 1
      • RyanPurkey
        RyanPurkey last edited by

        Hi Tim. Can you share the domain name that is experiencing these errors?  If it's private, feel free to DM it.

        Broadly, I'd look for any backlinks that are pointed at a missing /m/ or /mobile/ folder, sitemaps that are pointing at such, internal links that are doing likewise. If the site is completely new and unresponsive I'd do as you suggested yourself and throttle down the crawlers until you're ready to fully launch.  Cheers!

        1 Reply Last reply Reply Quote 0
        • Millermore
          Millermore last edited by

          I'm seeing similar issues. I was going to post a question, but found this when I searched.

          I'm using Wordpress and I have some theme pages that I have set as drafts, so that I can access them on my end, but the public would get a 404. In Google Search Console, under Desktop, none of these pages are coming up. But under Smartphone, somehow Google is finding these unpublished draft URLs as 404 Not Found errors.

          My question is why is Google seeing these pages, and also why it's triggering on Smartphone only and not desktop. And my last question is the obvious one: how do I fix this!?

          Thanks!

          RyanPurkey 1 Reply Last reply Reply Quote 0
          • RyanPurkey
            RyanPurkey @Millermore last edited by

            Without looking at the specific site in question my guess is that the draft is publishing some amount of its content to either a sitemap or other area of your site that is then prompting a crawl from Google. This is sometimes an issue with various plugins, for example Yoast was doing this with the attachment-sitemap.xml a while ago, see: https://wordpress.org/support/topic/sitemap-probelm (last comment).

            Aside from files such as these, you could run a crawler like Screaming Frog or Xenu to help track down which locations might be pointing to the 404 pages. Cheers!

            1 Reply Last reply Reply Quote 0
            • Millermore
              Millermore last edited by

              I am using Yoast but I am only using the Page sitemap, and it is the only one I have submitted for the affected sites. Again, this doesn't really explain why it's coming up under Smartphone and not Desktop. Also, Google does tell you where these are linking from, and it does say the sitemap page, but when i looked at the sitemap page, these pages are not listed. I am looking at them on my desktop though and not my smartphone. If I looked at the /page-sitemap.xml page on my phone would it look any different? :::quickly picks up his phone and tests it out:::

              1 Reply Last reply Reply Quote 0
              • Millermore
                Millermore last edited by

                Looks exactly the same on my phone as it does on desktop. The pages coming up as 404s in GSC under Smartphone are NOT listed on this page-sitemap.xml page.

                1 Reply Last reply Reply Quote 0
                • TimHolmes
                  TimHolmes last edited by

                  I too am using Yoast and still getting these troublesome errors on GSC. We also do a lots of draft posting, but for me the error is not solely restricted to an area of our site that uses wordpress, it happens globally to our site.

                  I have checked the sitemaps on both desktop and mobile and both are returning the same for me.

                  1 Reply Last reply Reply Quote 0
                  • TimHolmes
                    TimHolmes last edited by

                    I have just found this post which seems to outline most of my issues.

                    See here. Although I am not sure it will help you or not Trenton. I am going to do a little Screaming Frog search to see if there is an errand link.

                    RyanPurkey 1 Reply Last reply Reply Quote 0
                    • RyanPurkey
                      RyanPurkey last edited by

                      Have you tried running something like Screaming Frog to see if you can duplicate the 404s? http://www.screamingfrog.co.uk/broken-link-checker/  That might give you greater visibility into this. Beyond that I'd do Google searches on the various plugins you have running to see if they do something similar to that Yoast example regarding partially publishing draft content. It's likely that you'll find someone with a similar issue at some point in the past.

                      If you want greater insight from the community, post the URLs here and people will be able to investigate directly. Best of luck!

                      1 Reply Last reply Reply Quote 0
                      • RyanPurkey
                        RyanPurkey @TimHolmes last edited by

                        Haha, you wrote this as I was writing my reply to you both below. Yup! That earlier Q&A is a great resource. Screaming Frog should give you insight into where the links might have gone bad. 301 redirection is always an option as well for the few links that may be causing issues.  Cheers!

                        1 Reply Last reply Reply Quote 0
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