Google Listing showing my map But not showing on google.com search organic.

[sassynailsalon]

Hello All again,

How are you doing? Please try to help me again. I have big trouble with my google plus business and never back ranking for 2 years. Before 2 years my google plus business #1 page google with any keywords:

nail salon pigeon forge tn

nail salon sevierville tn

pedicure pigeon forge

nail salon, nail shop pigeon forge,....

My google plus business:

http://plus.google.com/+Sassy-nails/

website:http://sassy-nails.com

http://sassy-nails.com

after i claimed another page to the same account. I lost all review, stars and scores 2 days ago It was been back again but All ranking losting all.

and not Whe I seach google.com organic" My listing " http://plus.google.com/+Sassy-nails/about

It is not showing up on google.com oganic ranking but I will showing on my.

Please big help for me please.

the link i attach here" Sassy nails salon " Under  " Hair Expo" and top " Spazzi nails"

i am looking farward to here you soon.

data=!3m1!4b1

[MiriamEllis]

Hi There -

Here's what I see when I do your 2 main searches, "nail salon pigeon forge tn" and "nail salon sevierville tn". You are ranking organically on the 1st page of Google for both terms but are excluded from the 7-pack. From what you've described, it sound like you may have violated Google's guidelines by having more than one verified Google+ Local page for each location. If you local rankings disappeared after you claimed more than 1 listing for each location, then this is likely what has caused you to disappear from the packs. This is sometimes referred to as a 'disconnected' listing - when you rank well organically but not in the packs.

What steps have you taken since then? Do you still have multiple listings for the same location in your Google My Business dashboard? Have you taken steps to close them, as described here: https://support.google.com/business/answer/4569146?hl=en . Have you tried contacting Google directly to ask about this? You can do so via the Contact Us link here: https://support.google.com/business/?hl=en&rd=1#topic=4539639