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    Verifying business info with old address and inactive phone listing

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    • flyntime_tx
      flyntime_tx last edited by

      I'm cleaning up a number of inaccurate business listings for a client, starting with an old Google Plus page.  It's unverified, but both the address and phone number are so old that calls or mail send to those will not be forwarded.

      Any suggestions for verifying a business listing when the typical verification methods simply won't work?

      Thanks!
      Mike

      1 Reply Last reply Reply Quote 0
      • PatrickDelehanty
        PatrickDelehanty last edited by

        Hi Michael

        First, do you have access to this page? If you don't, you will verify it - here's information on how to do this from Google.

        Second, once you do update this information, Google takes time to verify these updates. Make sure your website has the correct information (and that the page is linked to your website) listed on the site and is up to date.

        According to Google, it may take up to 60 days for your changes to information to reflect. Here's the source on that from Google. You may have to be patient!

        Here is more information / best practices for Google+ Local Business updates and best practices.

        Hope this helps! Let me know if you have any more questions or comments - good luck!

        1 Reply Last reply Reply Quote 2
        • flyntime_tx
          flyntime_tx last edited by

          Patrick  -  Thanks for taking the time for such a thorough response.   I got hung up with the request to verify ownership of the page before I'd made edits.   Once I realized I should make the NAP changes first, then let Google verify to the address I had entered, it made sense.   Wish we didn't have to wait 1-2 weeks for a postcard but once it's verified we'll be in good shape.

          Thanks again for the help and good answer.  Very reassuring to know this community is so supportive when you hit a (perceived) dead end.

          Thanks!
          Mike

          PatrickDelehanty 1 Reply Last reply Reply Quote 1
          • PatrickDelehanty
            PatrickDelehanty @flyntime_tx last edited by

            Hi Michael

            No problem! Glad to hear everything worked out - if you need anything else feel free to let me know! Take care!

            1 Reply Last reply Reply Quote 0
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