How do I correct the facts in the information boxes to the right of search results for an individual.

[gingerwynn]

Today it looks as if Google has assembled some information about my client keynote speaker Garrison Wynn and made an info box for him on the right of the results. The information is outdated and incorrect as I see it is for several people I looked up. I have a Google + Profile for him that is linked to his site. But Google seems to be ignoring that information and selecting information from various sources that are outdated. (Garrison has not been an ACTOR for over 13 years and the internet is full of relevant sources that give his title as a keynote speaker.  How do I show Google the correct information to use. Do I need to create a BUSINESS Google + for him? The search term I used is Garrison Wynn. They have our buddy and fellow PRO MOZ user, social media expert Brian Carter listed as a football player..LOL.

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[RyanPurkey]

It's partly due to the sources where they're pulling information, so for the Garrison Wyn profile, since he has an IMDB listing, it gets added in. Brian on the other hand seems to be getting his data scraped from Wikipedia.

Dr. Pete recently wrote a great article on the process he took in working with one of these and detailed it all in a blog post here: http://moz.com/blog/how-we-fixed-the-internet . Since he had access to the source material it became a little easier for him to alter, but it still took a while for the changes to take place. Further on he provides other examples.

In short, it's not an easy or rapid process at times, but if you address the source material to get the facts straight it should eventually get picked up. Cheers!

[gingerwynn]

Thank you for your answer Ryan. I read the article which is very helpful for correcting information that one has access to. However, I can't change the IMBA information and technically that info is correct, it is just not relevant to who Garrison Wynn has been for the past decade. It is as if they showed Ronald Reagan as an Actor from the same source instead of president. ( Maybe that is a bit extreme of an example.) But not to Garrison.

So am I correct in saying that Google has NO particular source they will use first such as a Google BUSINESS (not personal) page? For the Brian Carter example Google did use his Wikapedia entry which makes sense; however, no where on his Wikipedia page does it say he is a football player. I dont believe Brian was ever a football player ( Sorry Brian if I'm missing something huge from your past)

I'd like to see if anyone else has experience with the same issue and how if at all they were able to correct it? Thanks again for your help!