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    4. Hey I was running the trial version and wanted to upgrade the $149 plan but when i commenced that I am getting 149 and $99 plan as total sumup..could u tell us the way how can I opt $149 plan?

    Hey I was running the trial version and wanted to upgrade the $149 plan but when i commenced that I am getting 149 and $99 plan as total sumup..could u tell us the way how can I opt $149 plan?

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    • vikiran
      vikiran last edited by

      hey I was running the trial version and wanted to upgrade the $149 plan but when i commenced that I am getting 149 and $99 plan as total sumup..could u tell us the way how can I opt $149 plan?and do i need to cancel the free trial subscription?

      1 Reply Last reply Reply Quote 0
      • GPainter
        GPainter last edited by

        Hey there,

        Welcome to Moz! to look at your plan and upgrade it (or downgrade it) go to the top right and click on your profile pic (yours will be a big M) then go to billing and subscriptions. From here you can see what plan you are on and upgrade or downgrade. You do not need to cancel your free trial and it should start billing after the trail expires.

        If you are in a pickle and can't work it out you can also drop the Moz help team via help@moz.com

        Hope that helps you out, you can also see the Moz prices here - http://moz.com/products/pricing

        1 Reply Last reply Reply Quote 1
        • GEWEB
          GEWEB last edited by

          I started a FREE trial and it expires in 3 days. I like the product and want to go ahead and start paying for it.

          I want the $149 per month level but when I hit the upgrade button it says that I have to pay $267.09!

          How does a $149 program come out to $267.09????

          1 Reply Last reply Reply Quote 0
          • holly_haymaker
            holly_haymaker last edited by

            Hi Glenn,

            Sorry for the trouble with getting upgraded! It looks like we have an issue with the calculation when you upgrade from a free trial. Apologies for that - we will look into this!

            Send us an email at help@moz.com and we can get you set up properly through the backend in the meantime!

            1 Reply Last reply Reply Quote 0
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