Mobile website on a different URL address?

[andypatalak]

My client has an old eCommerce website that is ranking high in Google. The website is not responsive for mobile devices. The client wants to create a responsive design mobile version of the website and put it on a different URL address. There would be a link on the current page pointing to the external mobile website. Is this approach ok or not? The reason why the client does not want to change the design of the current website is because he does not have the budget to do so and there are a lot of pages that would need to be moved to the new design. Any advice would be appreciated.

[Ray-pp]

A single URL for both desktop versions and mobile versions is the recommended best-practice from Google (https://developers.google.com/webmasters/mobile-sites/mobile-seo/overview/select-config?hl=en). So, I believe your client should first understand this if going the non-responsive option.

If responsive is still ruled out, then I suggest creating a m.domain.com subdomain for the main domain. You'll want to make sure you integrate the correct canonical tags, so Google understands that the main domain is the authority and unique content. Including rel="alternate" tags that point to the mobile versions is also recommended.

[Johnny_AppleSeed]

I would say that you want to keep it n the same domain. If you use an m. version of the site, you can keep it on the same sub-domain.

A second option would be to use the same page structure and use 301 redirects so you can move across the link juice from all the back-links.

The obvious first choice is to redesign and slowly integrate however this is not an option here.

[Johnny_AppleSeed]

Damn it, nice answer, you beat me to the punch

[Ron_McCabe]

If the site is on Wordpress you might want to check out a mobile plug in.  This is a simple way to set this up without committing to a redesign.

[MonicaOConnor]

Depending on the platform, your client might already have access to an m.domain mobile site. Some of the older platforms, like Volusion, haven't even offered responsive designs yet, which is part of what makes them so expensive for their customers. They basically have to pay a company for a complete template redesign.

In my opinion, the responsive design is best practice for SEO, but an m.domain site would improve user experience which can lead to higher CTR and higher conversions. If your client cannot afford to move just yet, then the m.domain is the lesser of two evils. It will improve customer experience and hopefully conversions, and then maybe moving to a responsive design in 6 months would be an option.

I just went down this road with the company I work for. We were in Volusion and just simply out grew it. So we moved to Big Commerce. With the size of our site, it cost us about $1400 a month. The responsive designs were free, and they handled the entire migration for us. At the end of the day, the sacrifice of changing platforms didn't cost us much more than we were spending with Volusion, and the benefits of improved SEO and User Experience will pay for the swap within months. I am not sure what your current situation is, but if you haven't looked into Big Commerce, I would definitely try. It can't hurt to present all three scenarios to the client. At least they will be able to weigh the pros and cons of everything. Staying where they are without an m.domain, staying where they are and adding an m.domain, or moving to a more advanced system like Big Commerce with a fully responsive design.