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    4. Why my events are showing in real-time, but not in stored data in Google Analytics?

    Why my events are showing in real-time, but not in stored data in Google Analytics?

    Conversion Rate Optimization
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    • zpm2014
      zpm2014 last edited by

      Thanks  in advance!

      1 Reply Last reply Reply Quote 0
      • ThompsonPaul
        ThompsonPaul last edited by

        The updating of Google Analytics stored data can be anywhere from 18 to 24 hours behind the real-time data. Did you just implement the event tracking? If so you're going to need to wait a day or so for it to be displayed by the "regular" part of Google Analytics.

        Hope that helps?

        Paul

        PS Don't forget, if you used IP filters to remove your own IP address from registering data in Google Analytics, you'll need to be looking at an unfiltered view in order to see your own test events.

        zpm2014 1 Reply Last reply Reply Quote 0
        • zpm2014
          zpm2014 @ThompsonPaul last edited by

          The events have been implemented since last month.

          Regarding IP filters, yes, our internal/office traffic has been excluded since last month. We still retain the unfiltered view.

          1 Reply Last reply Reply Quote 0
          • DirkC
            DirkC last edited by

            You could install the Google Analytics debugger (https://chrome.google.com/webstore/detail/google-analytics-debugger/jnkmfdileelhofjcijamephohjechhna). Check the Javascript console in Chrome for Analytics related error messages to be sure that the event tracking is properly setup (when triggering the event)

            1 Reply Last reply Reply Quote 1
            • Martijn_Scheijbeler
              Martijn_Scheijbeler last edited by

              Stupid question probably, but you're looking in the right place in the interface?

              zpm2014 1 Reply Last reply Reply Quote 0
              • zpm2014
                zpm2014 @Martijn_Scheijbeler last edited by

                The events were showing in real-time report and I waited after a few days and no results are showing under "Top Events" section under "Behavior".

                1 Reply Last reply Reply Quote 0
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