Trying to connect Google Analytics account But it's not listed in the drop down box

[RKD_Group]

I'm trying to connect a Google Analytics account but when I go through the drop down box with our list of clients it doesn't show up. It is listed in our agency Analytics account. We have 30+ accounts on GA. Any reason why the account wouldn't make it into the list?

Thanks,

~Anjolie

[Sheena_Schleicher]

I usually encounter this when I'm logged in to my work email/Google account. Try opening your browser in a "new incognito window" and make sure you're logged in to the Google account used for the site's GA account.

[Sean_Peerenboom]

Hi There,

As Sheena said in the previous response making sure that you are logged into the correct account is always the first step to trouble shooting GA. From here we generally recommend to completely disconnect and reconnect your Google Analytics profile in MA. To do this please follow the instructions provided:

• Head to your campaign settings by clicking the button on the right-hand side of your campaign: http://screencast.com/t/V01YCyARn
  -Click the pencil icon next to the Google Analytics section of the settings page: http://screencast.com/t/TYMEMb4UI
• Disconnect your Google Analytics connection: http://screencast.com/t/psmFgYkOm74R
• Go back to your settings page and click on "connect account." Please make sure you are logged into the GA account that has admin access to the GA profile for the site you are tracking for this campaign.
• Hurray! This should let you grab the most current traffic data!

If you continue to run into issues please feel free to write into help@moz.com and you will be able to speak to a customer service representative 1:1.

Hope this helps and I look forward to hearing from you soon.

Have a great day!