Detecting Direct Traffic on Website

[SarahVonnegut]

Hello everyone,
I noticed that most of the traffic we receive on our website comes from "Direct visits", and after doing further research it seems very difficult to gauge where these direct visits come from.  What I was looking to do is find some kind of survey provider that can track visits from direct traffic visitors and poll them specifically on how they heard about us.  Does anyone know of a service like this?

Thank you for your help!

[StreamMarket]

Block you IPs on Google analytics.

Thanks

[MonicaOConnor]

Do you use any site review system now? I use YotPo and it is really effective for measuring where traffic came from, what their experience on the site was and I even customized it to poll visitors on why they chose not to shop with us.

If people are placing orders on the site, you can also make it a required question on an order form. That would give you basic information as well.