New Moz reports

[Discovery_SA]

The new MozPRo reports do not give me the same level of data as my previous reports on the old platform, including detailed keyword reporting.  I recently discovered that even if I schedule a monthly report, I still only get weekly data.  Is it just me or is anyone else struggling with these new reports?

[emarketexperts]

Hi,

Looks strange, I just checked my report but all looks good . I would ask you to double check your report setting.

When you set up a monthly report in a campaign, MOZ run all those reports on the 1st of the month, and start sending them out. It may take until the 4th of the month for all of them to run and get emailed and show up in your campaign.

[Sean_Peerenboom]

Hi There,

Thanks for writing us! So I am really sorry that you are having trouble with Moz Analytics. Generally we require at least 21 days worth of data before we can create a monthly report. Also, as the previous comment stated we generally send out monthly reports at the start of the month by around the 4th.

If you need a walkthrough of our new reports or would just like to have a 1:1 interaction with a customer service representative I would recommend reaching out to our team at help@moz.com. We will generally try to get back to you within 24 hours although, if things get busy that may jump up to 48 hours.

Hopefully this helps and if you have any questions let me know.

Have a great day!