Issues with Claiming a G+ Business Page

[WhiteboardCreations]

We are working with a client and their marketing consultant who set up a Local Listing service to help local citations, Yahoo, Google+, etc, etc... We have their G+ business page and it is verified, however, as we are new to helping them out, we don't have access to the page to make edits. Here's the catch, neither does the client, or the consultant or the listing company/people.

Question: How can we go about claiming this as "our" page in order to help the client out, get it edited/optimized and then keep record of it so this doesn't happen again?

PS - Typically, there is an option for a business page to "Is this your page?" or "Manage this page?" at the bottom, but I don't see one of those buttons.

Any help or advice would be appreciated.

• Patrick

[OlegKorneitchouk]

Check out this guide - does a great job of explaining.

Basically, go to create a new page, G will suggest similar listings, when you try to claim an already verified listing, it will offer to send an email to whoever verified it to request ownership.

If you don't get any response within 2 weeks, you should call Google support and explain.

[WhiteboardCreations]

Oleg,

Thanks for the response and link to the guide and your quick notes. Unfortunately, the verified business name doesn't appear in their search results when trying to create new page. I did find a support/feedback form, so I submitted my question to Google in hopes they reply soon.

Do you have a Google Local support #?

[WhiteboardCreations]

Nevermind, in the guide there is a link for Google Support, where they call you. On hold with them now and will update this based on what I find out.

[WhiteboardCreations]

No real resolution. Spoke with someone from India and they told me to follow the search business angle and I informed them the business was not showing to be clicked on, in order to "Request Admin Rights". Then waited for 10 min on the phone for them to come back and tell me that there is nothing else they can do. I was on the phone for 35 min to get nowhere and will call back again to hopefully speak with another person who can escalate to a more technical person. It is the strangest thing... oh, and frustrating!