2 phone numbers in our SERP snippet are incorrect. How do I fix it?

[FOTF_DigitalMarketing]

At the special rich snippet at the top of the SERP, we have 5 phone numbers, but 2 of them are for something specific and need to be removed. Do you know how to do this?

I've looked up the 2 phone numbers and they appear to only be on PDF documents.

Any ideas?

[Saijo.George]

its hard to say what might be causing it without looking at the site. My best guess would be to see if its being pulled form any old G+ Local pages or schema.org markup on the site.

[benjaminmarcinc]

Are the pdf documents controlled by you? Can you edit them?

[MiriamEllis]

Hi Mike,

If the numbers exist anywhere, Google can decide to pull them. You should search Google for the existence of these phone numbers anywhere on the web (just to be sure they're not only in the PDFs) and then remove those numbers if having them pulled by Google in this manner is having a negative enough impact. Eventually, you should see them drop off.

[Davinia22]

If you find that the other mentions of the phone numbers are on directory sites like DMOZ (which can take along time to get edits) you can add this code to the head section of the homepage: