Google+ Business Listings: Hours Displayed Incorrectly

[WMCA]

Hi,

When I do a search for our brand + location name (basically making sure we at least appear for that) the hours displayed are incorrect except when I log into our account to edit the hours they are right.

Ex: Google SERP displays hours 8am - 11pm but within business listing account hours entered are 8pm - 10pm.

Has anyone come across this and why would it be? Is it a case of other citations showing the incorrect hours?

Thanks for your help

WMCA

[vmialik]

Hi WMCA,

Google Places can get this data from other citations. However once you claim control of your Google listing it "should" take in your input. However Google still to this day has issues, especially if you recently moved from Google Local to Google+ Page.

What you should do if you do not see new business hours change within a day:

1. Login to your local dashboard

2. Click on the listing in question

3. Click the Report Problems with this Listing link

4. Fill out the form, and send it off to Google

Hope this helps!

[MiriamEllis]

Hi WMCA,

In addition to Vadim's good suggestions, you'll need to consider the possibility that you may be dealing with a duplicate listing. If the hours of operation in your dashboard do not match the hours being shown on the live listing, it could be that Google is pulling those hours from a duplicate Google+ Local listing. To see how to discover duplicate listings, read this article:

http://moz.com/blog/troubleshooting-local-ranking-failures

[vmialik]

Oooo... thats right! Great point Miriam

[MiriamEllis]

Yep Have to take that into consideration, Vadim!

[WMCA]

Thanks for the insights and I'll investiage both options.

Cheers!