Website penalised can't find where the problem is. Google went INSANE

[sebastiankoch]

Hello,

I desperately need a hand here!

Firstly I just want to say that I we never infracted google guidelines as far as we know. I have been around in this field for about 6 years and have had success with many websites on the way relying only in natural SEO and was never penalised until now.

The problem is that our website www.turbosconto.it is and we have no idea why. (not manual)

The web has been online for more than 6 months and it NEVER started to rank. it has about 2 organic visits a day at max.

In this time we got several links  from good websites which are related to our topic which actually keep sending us about 50 visits a day. Nevertheless our organic visita are still 1 or 2 a day.

All the pages seem to be heavily penalised ... when you perform a search for any of our "shops"even including our Url, no entries for the domain appear.

A search example: http://www.turbosconto.it zalando

What I will expect to find as a result:  http://www.turbosconto.it/buono-sconto-zalando

The same case repeats for all of the pages for the "shops" we promote.

Searching any of the brads + our domain shows no result except from "nike" and "euroclinix" (I see no relationship between these 2)

Some days before for these same type of searches it was showing pages from the domain which we blocked by robots months ago, and which go to 404 error instead of our optimised landing pages which cannot  be found in the first 50 results. These pages are generated by our rating system...

We already send requests to de index all theses pages but they keep appearing for every new page that we create. And the real pages nowhere to be found...

Here isan example: http://www.turbosconto.it/shops/codice-promozionale-pimkie/rat
You can see how google indexes that for as in this search: site:www.turbosconto.it rate

Why on earth will google show a page which is blocked by the robots.txt displaying that the content cannot  retrieved because it is blocked by the robots instead of showing pages which are totally SEO Friendly and content rich...

All the script from TurboSconto is the same one that we use in our spanish version www.turbocupones.com. With this last one we have awesome results, so it makes things even more weird...

Ok apart from those weird issues with the indexation and the robots, why did a research on out backlinks and we where surprised to fin a few bad links that we never asked for.

Never the less there are just a few and we have many HIGH QUALITY LINKS, which makes it hard to believe that this could be the reason.

Just to be sure we, we used the disavow tool for these links, here are the bad links we submitted 2 days ago:

domain: www.drilldown.it #we did not ask for this

domain: www.indicizza.net #we did not ask for this

domain: urlbook.in #we did not ask for this, moreover is a spammy one

http://inpe.br.way2seo.org/domain-list-878 #we did not ask for this, moreover is a spammy one

http://shady.nu.gomarathi.com/domain-list-789 #we did not ask for this, moreover is a spammy one

http://www.clicdopoclic.it/2013/12/i-migliori-siti-italiani-di-coupon-e.html #we did not ask for this, moreover and is a copy of a post of an other blog http://typo.domain.bi/turbosconto.it

I have no clue what can it be, we have no warning messages in the webmaster tools or anything. 
For me it looks as if google has a BUG and went crazy on judging our italian website. Or perhaps we are just missing something ???

If anyone could throw some light on this I will be really glad and willing to pay some compensation for the help provided.

THANKS A LOT!

[gfiorelli1]

Did you receive any message on Google Webmaster Tools as for a Manual Penalization?

OSE is not showing that many links... but try to check your links with attention.

For instance, I saw that in this site (http://www.solefrutta.it/) the link come from a banner, and that banner should be nofollowed IMHO.

As well you should avoid links from Directories, especially Italian SEO directories, which are - I'm Italian and I know well the Italian landscape - a sure way for being penalized partially or completely (check this: http://www.profdirectory.it/aziende-ecommerce/e-commerce/?order=alphabetic).

Also - just for being sure to check out every potential backlink issues - nofollow the links to the different language sites you have (turbocupones and turbocoupons); in fact, it would not be the first time I see those kind backlinks harming a site due to their site wide nature.

Related to URLs and robots.txt... if a URLs was indexed, even if you block googlebot via robots.txt, that URL will still be present in the index.

If you do a site:turbosconto.it, you will see how Google is not showing every  URLs it has in the index, considering that 117 URLs are substantially identical to the ones it has already shown.

The easiest way to de-index something is using the "noindex" meta robots.

A tip: once you have put the noindex in every URL, create a specific sitemaps.xml file with just them, and upload it on GWT. This will make faster the crawl and de-indexation of the URLs you want to quit from the SERPs.

Said all this, I don't know how much useful I was, also because for understanding the reasons of such issues the limited time of a Q&A is not enough.

One thing I am quite sure... when it comes to On Site, Google very rarely does mistakes, and what may seem a strange behavior from its side, it is... but because we caused it.

[DougRoberts]

Just had a quick look and noticed that if you use the following query with the site: operator, you'll get what you expect to see:

site:http://www.turbosconto.it zalando

So I don't think you need to worry that your pages aren't being included in the index. I'm not sure that you're being penalised.

What keywords are your targeting and how strong is the competition? In Google Webmaster Tools, can you see which queries you're getting impression for (but not traffic?). Can you check the strength of the competition for these keywords. Is it just a case that your domain is just too week to get much search visibility?

[Travis_Bailey]

My Italian isn't that great, but I've gathered it's a coupon site. It just looks like a new site to me. Though the link profile appears to be questionable. Turbocupones.com: 370 backlinks from one domain. That looks like a site wide, or something else.

I would say the best thing he can do is implement a canonical link element.

But also, followed advertising is a one way ticket to penalty town.

[gfiorelli1]

Hi Sebastian,

I was wondering if you have any new things to add to your question or ask over the base of the answers received.

If it is not so, I kindly ask you to eventually flag your answer as "answered".

Ciao