Google Analytics keeps disconnecting

[AlexR_SEO]

I get a message inside my MOZ account that my Google Analytics isn't connected anymore. I go through the SSO, authorize, and a few clicks later I get the same error message. I tried 5 times in a row. I don't know what else to do here...

[JCurrier]

I was having the same issue. I kept disconnecting and reconnecting with no luck. Apparently, many other users are also experiencing this bug.

Moz gives a solution to the problem, here: http://moz.com/community/q/trending-bugs-in-moz-analytics

But it basically tells you to do what you have been doing.

What worked for me is disconnecting the account, then navigating away from the settings page, and finally going back into settings and reconnecting. The error seems to have stopped since doing this.

Hope this helps!

[DavidLee]

Hi Melanie!

JCurrier shared a great resource! The re-authorization process may not work and disconnecting/reconnecting would resolve the loop you are running into.

Let me know if that works!

[RickyShockley]

Same problem over and over again for weeks!!

[DavidLee]

Hi Ricky!

Would you be able to send us your campaign information at help@moz.com so we can see what the error might be?

If you are disconnecting and reconnecting you will want to make sure you are logging in as the account owner and not an authorized admin if the analytics account was created by someone else. Google's API only allows the primary account to authorize connections. You may need to revoke any existing tokens first:

Follow this link https://accounts.google.com/b/0/IssuedAuthSubTokens. This page displays the current OAuth tokens you are using.

• Once you reach the page, simply press the revoke button for services that you are not using right now.
• Once you done that simply go back to your campaign settings, disconnect your GA profile and reconnect.

If these steps do not work and you are the original account owner for the analytics account, send us an email at help@moz.com and we will have an engineer take a closer look!

[AlexR_SEO]

I still have the same issues

[BCutrer]

Have there been any new developments in this issue? I have tried the suggested solutions above and still haven't had any success.