Old campaigns not listed in archive
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Hi There,
I am just adding some campaigns to my Pro account, some of them are campaigns that I have previously had running and removed when I downgraded my account. Having recently upgraded the account I am putting all my campaigns live again.
When I checked the archive I cannot see the old campaigns, however when I try and add a new campaign it advises that a campaign of this name already exists.
Can anyone tell me where I can reinstate this old campaign?
Thanks in advance!
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There was a similar question yesterday which was answered by Moz staff that might apply to your situation: http://moz.com/community/q/missing-campaign-after-billing-update
"We found a bug that is preventing archived campaigns from showing up in the UI and have a fix deploying that should resolve this soon, but I do have a workaround for you in the interim. After you log into Moz, type in:
pro.moz.com/campaigns
in your browser navigation window. This will take you to the archived campaigns. From there, just click on the Activate button next to the ones you want to bring back."