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    4. Unable to get to Moz Pro and none of my campaigns are displaying

    Unable to get to Moz Pro and none of my campaigns are displaying

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    • FPK
      FPK last edited by

      My Moz subscription was inactive for several days until I just reactivated it today due to some billing issues. I never transitioned to Moz Analytics since I was still used to Moz Pro.  When I click on the link to go to http://pro.moz.com I keep getting redirected back to http://analytics.moz.com/pro/home and same thing happens if I just try to got to the url. None of my campaigns are displaying that I had setup on the Moz Pro side.

      1 Reply Last reply Reply Quote 0
      • PM_Academy
        PM_Academy last edited by

        I had a similar problem, try seeing if your campaigns have been archived and can re reactivated.

        FPK 1 Reply Last reply Reply Quote 0
        • FPK
          FPK @PM_Academy last edited by

          And how do I check for archived campaigns in Moz Analytics?

          PM_Academy 1 Reply Last reply Reply Quote 0
          • PM_Academy
            PM_Academy @FPK last edited by

            http://analytics.moz.com/manage-campaigns

            hope this helps! you can also send an email to help@moz.com  They do an amazing job of getting back to you asap. usually within the hour.

            FPK 1 Reply Last reply Reply Quote 0
            • FPK
              FPK @PM_Academy last edited by

              There are no archived campaigns there and that only gives me an option to add a campaign.

              PM_Academy 1 Reply Last reply Reply Quote 0
              • PM_Academy
                PM_Academy @FPK last edited by

                http://pro.moz.com/campaigns

                Is my last hope.  If not email help@moz.com and they'll get you taken care of.

                FPK 1 Reply Last reply Reply Quote 3
                • FPK
                  FPK @PM_Academy last edited by

                  That link worked yet http://pro.moz.com/ doesn't and only redirects back to Moz Analytics. Thank you

                  1 Reply Last reply Reply Quote 0
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