E-mail change requires unknown file type download?

[gpmktg]

I'm trying to change the e-mail address that notifications get sent to.

Two questions:

1. When I go to change the e-mail address I get a popup to download a file named "update" but with no file type. I don't want to download and save a file simply to change my e-mail address.

2. Can I have one e-mail address for login and one for notifications? For instance, I want to use a team distribution e-mail for my team to login, but I only want notifications to come to me.  Is that possible?

Thanks -

[Peterli]

Hi there!

Thanks for reaching out to us.  I am sorry you are having a hard time in resetting your password  In terms of how to accomplish that.  You would just have to do the following:

• Log into your account and head to your "Billing and Subscriptions" page or https://moz.com/users/auth
• From there click on "Login Settings"
• At that pint you should see your current email for your account, simply press the "Edit" button to start changing your email address http://screencast.com/t/shrj5tGb

In terms of having separate emails to handle different aspects of the account, this is a feature that we don't have at the moment.  However we are looking into providing multi-seat to our customers that should address this problem, that feature is being release at the start of Moz Analytics which we are putting out in the next 30-60 days.

Hope that helps, please let me know if you have any more questions!

Peter
Moz Help Team.

[gpmktg]

Thanks for the follow up, however, when I go to change my e-mail address this is the security risk screen that I get when I go to save the edited e-mail: http://screencast.com/t/wNGbhEpxKa.  Do you know what is causing this?