How come some local 7 pack listings link to site and some link to the G+ page?

[irvingw]

Does anyone know how to fix this issue?

Even though a site profile has had the website added to it Google continues to link the main "title tag" link to the G+ page and not the actual website domain. Thanks for any info in advance!

https://www.google.com/#sclient=psy-ab&q=dog+sitting+in+rockaway&oq=dog+sitting+in+rockaway&gs_l=hp.3..0i22i30l4.14871.16189.1.16397.8.8.0.0.0.0.296.2042.2-7.7.0...0.0...1c.1.15.psy-ab.Y1db0jo77V0&pbx=1&bav=on.2,or.r_cp.r_qf.&bvm=bv.47244034,d.bmk&fp=722b460c2153b7be&biw=1920&bih=910

[wissamdandan]

What is the site Petsitters Plus? coz if it is i dnt see the website on the G+ page

[RepLoc_Tim]

In PetSitters Plus example, Google hasn't made the connection with a website.  The most common reason you will see this issue is when there is confusion and Google hasn't made this connection or the website doesn't exist, so it defaults to the Google+ page.  This is fairly common in unclaimed/ unverified listings where Google has only pulled the info from it's data sources which do not have the actual website info.

There are some other issues occurring due to the Google+ merge transition, but I don't think those issues are causing this example you have shown.

[irvingw]

Sorry maybe that was a bad example, this example for eyeglasses.com - it's verified and has a website but is still showing the G+ URL

https://www.google.com/#sclient=psy-ab&q=eyeglasses.com+in+waterbury+ct&oq=eyeglasses.com+in+waterbury+ct&gs_l=hp.3...18040.19048.3.19190.4.4.0.0.0.0.281.558.2-2.2.0...0.0...1c.1.15.psy-ab.jz6FsvUGiP4&pbx=1&bav=on.2,or.r_cp.r_qf.&bvm=bv.47244034,d.bmk&fp=91cba5dc00bae567&biw=1920&bih=937

[RepLoc_Tim]

In this new example, the query was for the actual domain name since it is also the business name: eyeglasses.com.  You are already being served the cluster of direct domain listings, so when the Google+ listing is finally shown, it shows the Google+ listing link (in a single pack).

Typically, the main reason this occurs in a larger local pack is because of the disconnect between Google+ and the business website.  There is quite a bit of confusion going on with this now since the Google+ Business page and the Google+ local (Places) page are not fully merged in many cases.  What has happened in these situations is the business owner (or representative agency) set up a Google+ business page, but failed to claim/ verify and optimize the Google+ Local (Places) page, which is still sitting there unlinked to the main website.

[irvingw]

Thanks Tim, what a fantastic confusing mess G has been making as they figure it out as they go along.

[RepLoc_Tim]

Agree.  "Mess" is a descriptor!

[LindaBuquet]

Hi Irving, the G+ L listing for Eyeglasses does not have a website listed, so that's why the link in G search only goes to G+. Here is the G+ L page search links to:
https://plus.google.com/112052218407614442300/about?hl=en

However there may be an issue with that listing. If you view their maps page, the link shows but it does not show up on the Google+ Local page.

Looks like someone just made an update in Map Maker on May 23rd and added the website there. If you manage the listing I'd be sure the website is also listed in the dashboard and I would not typically recommend editing in MM.