Ecombuffet.com are offering a Rescue Review focused on Panda - Penguin and identifying issues. Has anyone used this service or aware of the organisation in general?
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http://www.ecombuffet.com/rescue-review.htm . I have 2 sites that have definitely been hit by penguin and getting worse so am thinking of paying for this service as nothing I do seems to stop the slide (more like a plummet).
Any comments welcome.
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You will be paying them to identify issues you could do yourself, assuming you had the time and ability. If you don't then you might need to pay someone to do that for you. But you should get a couple of quotes and get feedback on any company / service you consider.
Keep in mind they are not offering to do any of the leg work of getting low quality links removed, which is tough. You'll either need to learn how to do the outreach to get links removed, document it all, and file a reconsideration request or get someone to do those tasks as well.
If you do have the time, you should have a look through some recent SEOmoz panda/penguin guide posts and do it yourself. You'll learn a lot!
Good luck.
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I agree, they probably also use more tools than openexplorer to get a more comprehensive set of links etc.
It's all about time, access to the tools and the ability to infer patterns and reason from the data the tools give you.
Overall I think they are reasonably priced if they do what they say they will do to a high level. There are also several seomoz members who do the same (although I do not know what their fee would be).
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What you should do is contact Ryan Kent. He's one of us mozzers. I recommend his services.
http://www.seomoz.org/users/profile/312503
I have sent him a client.
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"Overall I think they are reasonably priced..."
Based on what price?
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It's on the webpage
"The cost of the service is a one-time fee of $597.00"
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Hello all

As some members have noted, it is largely about having the time, resources, in-depth knowledge, and ability to identify the exact problems that have affected one's site (there have been so many Google changes that you need to be able to differentiate each one and identify which one(s) have affected you).
We don't use just one tool and it's not all automated. We use a variety of tools and perform a manual review.
We identify all foundational SEO problems with a site (as covered on our Rescue Review page), as well as provide a Link Audit (as part of the Rescue Review). The Rescue Review includes an extensive, comprehensive breakdown of all issues with a site and provides suggested solutions for each issue (we even provide marketing feedback - i.e. if we see areas that could be improved in that aspect, we provide you with that feedback) ...we don't just provide the bare bones stuff, we dive all the way in.
The Link Audit provides a detailed overview of your links and any suggested actions on those. With this detailed analysis, we also provide a couple of documents to help guide you in link building and link cleanup (versus just saying 'hey this is your problem, figure out how to fix it on your own).
We just wanted to provide a few more details on the service. So while, yes, technically the extensive review that we perform and provide 'could' be done by yourself, we take the time (lots of time) and frustration out of it for you. And we go above and beyond to provide as many details as possible (again, even where it concerns marketing, which many wouldn't consider part of an SEO review or a Panda/Penguin review). We also offer a free consultation with the SEO Rescue so you can talk about the findings with us.
And, of course, you can hire us to help with your SEO efforts but whether you do or not, you'll walk away with A TON of knowledge and direction in all areas (since we don't just cover on-site SEO, off-site SEO/links, on-site marketing -> we cover it all).
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Thanks for the compliment and recommendation Francisco

The first step I recommend for anyone who feels they have been impacted by a traffic drop is file a Reconsideration Request with Google.
I have always taken this step with every client who I accept regardless of whether they feel they have been penalized or not. It truly does not hurt to ask. Matt previously shared the fears which prevent site owners from filing a Reconsideration Request (i.e. what if I am not penalized and then they find something wrong) are typically unfounded.
Google will typically respond in a week letting you know if you are manually penalized or not. If your site is manually penalized, then you have your answer....for free! I have never charged anyone for making this inquiry. It is quick and easy.
If you skip this step, then your site could be mis-identified as having a Penguin / Panda or other issue. You can spend a lot of time and resources not handling the root issue properly as a result.
If no manual action has been taken against your site, then you are left to studying your website and analytic data to determine the root issue. I would recommend leaving that task to a professional unless you are really comfortable with this activity.
I have no experience with the "Rescue Review". The site seems like a full service Digital Marketing agency. Not knowing anything about the company, I reviewed the home page for a minute and found some reasons why I would not choose their services. In short, they are a provider of SEO services but have issues with their site:
1. The site appears in both www and non-www form.ย http://ecombuffet.com/ andย http://www.ecombuffet.com/
2. Underscores in the URLs

3. Long title tag (74 chars) "Search Engine Optimization (SEO) services. Get your website ranked on top."
4. Half the images are missing alt tags
I'll stop there. The company may be great, but I have concerns about SEO providers who do not incorporate SEO best practices into their own site. And not to be a complete hypocrite I should definitely mention my company site has been under construction for 18 months and wont launch anytime soon, so I am hardly in a position to judge.
Best of luck Shane.
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Thanks guys for the comments.
Cheers, Shane
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Sorry, missed that!