Adding twitter-accounts

[alsvik]

I can only add one twitter account to compare with? Even though the text on page says:

"Track and compare Twitter accounts

Add up to three additional Twitter accounts to compare performance. Only public metrics will be tracked, so you won’t need to validate these accounts."

[StalkerB]

Hi Alsvik,

While moderated these forums are primarily peer-to-peer answers, so no guarantee anybody from SEOmoz will see them.

Please contact help@seomoz.org with your problem and they'll sort you out

If you have any other problems with something else you can get more info from the contact page - http://www.seomoz.org/about/contact

[JoelDay]

Hey there,

Sorry for any confusion.
It looks like both your campaigns do currently have multiple twitter accounts being tracked. Are you having trouble adding more than that?

Thanks,
Joel.

[alsvik]

Hi Joel To me it looks like I have only one extra twitter account added per campaign to compare against. Vingresor on one and ApolloRejserDK on the other Why is this thread marked as answered? I somehow thought I was to decide that, when I was the one who raised the question? - and no, my problem has not been solved. I cannot add more than one account to compare against under twitter. If I add more than one, they are showing as empty accounts that do not make tweets on twitter. Account seem added, but they show up without an icon and their tweets never show on the graph. So yet another error on seomoz. I love your tools, but they never work. I'm running out of excuses to keep this account alive. I think I have 5 open cases that you have marked as "answered", but yet they all seem unresolved. Replying "Yes it works" doesnt fix things. If I identify a problem and spent time writing you about it, there might be a reason and something might be wrong. Could you send me a screenshot of you findings proving me wrong? I tried to send you a recap of my problems to help@seomoz.org just yesterday.

[JoelDay]

Hey Ture,

Right. Are you having trouble adding more than that?

Thanks,
Joel.

[alsvik]

Hi Joel To me it looks like I have only one extra twitter account added per campaign to compare against. Vingresor on one and ApolloRejserDK on the other Why is this thread marked as answered? I somehow thought I was to decide that, when I was the one who raised the question? - and no, my problem has not been solved. I cannot add more than one account to compare against under twitter. If I add more than one, they are showing as empty accounts that do not make tweets on twitter. Account seem added, but they show up without an icon and their tweets never show on the graph. So yet another error on seomoz. I love your tools, but they never work. I'm running out of excuses to keep this account alive. I think I have 5 open cases that you have marked as "answered", but yet they all seem unresolved. Replying "Yes it works" doesnt fix things. If I identify a problem and spent time writing you about it, there might be a reason and something might be wrong. Could you send me a screenshot of you findings proving me wrong? I tried to send you a recap of my problems to help@seomoz.org just yesterday.

[JoelDay]

Hi Ture,

That's why I was asking what your actual problem was. You've got multiple Twitter handles being tracked and are having difficulties adding additional ones to track. It looks like you didn't send a ticket to help@seomoz.org but sent it directly do one my help team by mistake.

I'll ping him and make sure someone tackles your issue as soon as they can. It is a holiday weekend here in the states and many of us are spending time with our families.

Thanks,
Joel.

[alsvik]

Hi Joel Sorry if I didn't make myself clear in my first post. I'll try to explain differently: In the Twitter page you write: "you can add up to three additional accounts to compare. I can only successfully add one if I add a second it at first seems correctly added, but no data will show. The icon will remain white and the tracking will not reflect the tweets made by the account. Have a nice weekend. It Sunday here - just past midnight

[alsvik]

To bad this case got closed. Cause it ain't fixed yet. I'm still unable to add more than one twitter account to compare against ...