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    Access Denied

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    • NileCruises
      NileCruises last edited by

      Our website which was ranking at number 1 in Google.co.uk for our 2 main search terms for over three years was hacked into last November. We rebuilt the site but had slipped down to number 4. We were hacked again 2 weeks ago and are now at number 7.

      I realise that this drop may not be just a result of the hacking but it cant' have helped.

      I've just access our Google Webmaster Tools accounts and these are the current results:

      940 Access Denied Errors

      197 Not Found

      The 940 Access Denied Errors apply to Wordpress Blog pages.

      Is it likely that the hacking caused the Access Denied errors and is there a clear way to repair these errors?

      Any advice would be very welcome.

      Thanks,

      Colin

      1 Reply Last reply Reply Quote 0
      • JasonJackson
        JasonJackson last edited by

        A little more information needed here... can you visit those pages in your browser?  If not, what error shows up?

        NileCruises 1 Reply Last reply Reply Quote 0
        • NileCruises
          NileCruises @JasonJackson last edited by

          Hi Jason,

          I can visit those pages in Google browser.

          Colin

          JasonJackson NileCruises 3 Replies Last reply Reply Quote 0
          • JasonJackson
            JasonJackson @NileCruises last edited by

            Hi Nile

            I've found this for you: http://support.google.com/webmasters/bin/answer.py?hl=en&answer=2409441

            It summarizes why access denied shows up.

            My initial thought was that your robots.txt file was maliciously updated to block many of your pages.

            1 Reply Last reply Reply Quote 1
            • NileCruises
              NileCruises @NileCruises last edited by

              Thanks so much Jason. I'll take a look right now and be back with a Thumbs Up I'm sure.

              🙂

              Colin

              1 Reply Last reply Reply Quote 0
              • JasonJackson
                JasonJackson @NileCruises last edited by

                Glad I could help!

                1 Reply Last reply Reply Quote 0
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