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    4. Have Google changed something in Analytics

    Have Google changed something in Analytics

    Behavior & Demographics
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    • Bush_JSM
      Bush_JSM last edited by

      Hi Mozzers,

      I have a client that gets loads of traffic and since the 15th February there has been a decrease in New Visitors and an Increse in Returning.

      Traffic levels are the same. The returning is up and new are down by a long long shot.

      Have Google changed the way these visits are calculated? I can't see anything on the blog - anyone experiencing similar issues

      Bush

      1 Reply Last reply Reply Quote 0
      • Matt-Williamson
        Matt-Williamson last edited by

        Hi Gareth

        I have just checked for the period from 15th up until yesterday and the same number of days prior and my new visitors are several percent up, so I haven't experienced the problem and I haven't heard anything when talking to others and reading the latest news etc.

        Bush_JSM 1 Reply Last reply Reply Quote 0
        • Bush_JSM
          Bush_JSM @Matt-Williamson last edited by

          Thanks Matt,

          Yes I have checked other clients stats and everything is fine.

          I can't work it out, thanks for your input though

          GB

          Matt-Williamson Bush_JSM 2 Replies Last reply Reply Quote 0
          • Matt-Williamson
            Matt-Williamson @Bush_JSM last edited by

            the obvious thing could be that your user engagement has increased at this point and more users are returning to your website, but your traffic and potentially your ranking has dropped in search engines so less new traffic is being sent. Have you looked at the traffic sources for this period and are there any noticeable differences before and after the 15th feb in search engine traffic etc?

            1 Reply Last reply Reply Quote 0
            • Bush_JSM
              Bush_JSM @Bush_JSM last edited by

              Thanks Matt - I'll check the sources.

              Rankings are great and have increased week on week so its not this. Organic traffic is up week on week as well.

              The ratio or new vs rtn is the only thing to have changed.

              Thanks again

              B

              1 Reply Last reply Reply Quote 0
              • SEODinosaur
                SEODinosaur last edited by

                Have you made any improvements to your site recently?

                This change is probably because your audience is starting to like your content.

                1 Reply Last reply Reply Quote 0
                • Digirank
                  Digirank last edited by

                  Hi,

                  Have you noticed an increase in the number of visits coming from '(not provided)' in the keyword list?

                  If so, it could be down to the new privacy laws - more people being logged in when they search and therefore being recognised as a return visitor, rather than a new one?

                  Not sure how much that helps - it's just an idea to throw in the mix!

                  Karen

                  Bush_JSM 1 Reply Last reply Reply Quote 0
                  • Bush_JSM
                    Bush_JSM @Digirank last edited by

                    Hi Karen,

                    Spot on! Thanks for that I've been pulling my hair out on it.

                    March (not provided) rocketed. There are other things at play but this is definitely part of the issue.

                    You Rock!

                    Bush

                    1 Reply Last reply Reply Quote 1
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