Seo moz crawl is not updating

[shebinhassan]

When I check our seo campaign I can see that the report was not updated. It still show that the next crawl is Nov 1 but it is already Nov 3.

[ShaMenz]

Hi Shebin,

The best thing to do is email the Help team direct - help [at] seomoz.org

I had a campaign with a similar issue a while back and the Help team sorted it out for me very quickly.

Hope that helps,

Sha

[shebinhassan]

I can see now that it is queued for crawling. They might have updated it already. I assumed that they also check questions tag in seomoz tools

[ShaMenz]

Hi again,

If it is queued then you should be fine.

SEOmoz Associates and staff do check questions periodically and would be able to either flag your question with the Help team (Associates don't have access to your account), or deal directly with the problem. This may take some time to happen though, depending on when you post and when they happen to visit.

If it is something that actually needs investigation or action from SEOmoz, then the quickest way to get an answer is to send it straight to the Help team.

Sha