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    4. Which Survey Tools Have You Used? (or know of?)

    Which Survey Tools Have You Used? (or know of?)

    Conversion Rate Optimization
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    • kimwetter
      kimwetter last edited by

      I'm looking for a website survey tool so I can get more targeted feedback from my users. I've looked at a few (4Q, KISSInsights) so far but I think I might need something more robust.

      There are specific actions that users are taking on our websites that we would like to investigate deeper so I need a tool that can either only survey users who perform that action (users who bounce, users who enter via a specific page, users who visit a landing page but don't convert, etc) or at least let me segment after the fact so I can identify feedback from a specific type of user.

      I would appreciate any specific tools that you know of that can accomplish this type of targeting. You don't even need to describe it, just provide a link and I'll give you a thumbs up.

      Thanks

      1 Reply Last reply Reply Quote 0
      • IanTheScot
        IanTheScot last edited by

        SurveyGizmo.com has a very robust feature set but the logic that you want is not something I've seen any survey engine provide that can be built into your site.

        1 Reply Last reply Reply Quote -1
        • RyanKent
          RyanKent last edited by

          http://www.surveymonkey.com/

          Used by some large companies and SEOmoz.

          1 Reply Last reply Reply Quote -1
          • kauffmantire
            kauffmantire last edited by

            +1 for Survey Monkey! It's easy to implement and provides good reporting as well.

            1 Reply Last reply Reply Quote -1
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