The Moz Q&A Forum

    • Forum
    • Questions
    • My Q&A
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. SEO and Digital Marketing Q&A Forum
    2. Categories
    3. On-Page / Site Optimization
    4. How do I switch my website to www.mydomain?

    How do I switch my website to www.mydomain?

    On-Page / Site Optimization
    35 2 1.3k
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • lauragee
      lauragee last edited by

      I'm having canonical URL problems. I keep trying to set everything to www.mydomain.com, but I'm using wordpress and my site keeps either disappearing completely or giving me an infinite loop error. I've tried changing my main wordpress setting, whether I have canonical URLs turned on, my .htaccess file...

      Could this be an issue with either my host or my domain registrar? Any ideas how I can fix it?

      1 Reply Last reply Reply Quote 0
      • BlueprintMarketing
        BlueprintMarketing last edited by

        I need more information about what you're actually doing.  when you click on your settings link to the left of your screen when inside your WordPress dashboard what do you see below WordPress address

        and site address as shown below.?

        Do they match?

        | <label for="siteurl">WordPress Address (URL)</label> | |
        | <label for="home">Site Address (URL)</label> |

        Enter the address here if you want your site homepage to be different from the directory you installed WordPress.

        |

        I need to know this before I can help you with your problem. Is it seems you could have many things during this but you're talking about a problem that would be only able to exist because a plug-in being given is not the correct information. Are you using WordPress Seo plug-in? or any SEO  Plug-in?

        would you mind sharing your URL with me?

        it sounds like you need to clean your cache. And you could have an issue with 301 redirects or you just didn't match up the site correctly when setting it up.

        you state

        " have canonical URLs turned on, my .htaccess file..."

        I'm assuming you're on the same host?

        You are getting redirected because of or a separate issue because of cache problems would you mind trying your website into different web browser

        The link below will only illustrate the need to have this correct not how To fix WordPress redirect issues like the ones I believe you are having however please send your URL to meet in up private message or please post it I can give you much more in permission after looking at it that I can by guessing.

        http://www.seomoz.org/blog/canonical-url-tag-the-most-important-advancement-in-seo-practices-since-sitemaps

        Sincerely,

        Thomas

        lauragee 2 Replies Last reply Reply Quote 1
        • lauragee
          lauragee @BlueprintMarketing last edited by

          Thanks! my website is organicencyclopedia.com, which is what it usually says in both of the fields you show above. I have tried changing it in either or both fields, but that has caused an error every time. Yes, I have All In One SEO. When I say I tried turning canonical URLs off, I mean in this plugin, with the check-box (I think it would be good to have canonical URLs turned on, but I would like to have everything set up so that the canonical address has www if possible, and I think right now it's the opposite). I don't know what you mean by am I on the same host.

          I can't easily try it again in another browser because I've set everything back to the original settings (no www) so my site wouldn't be completely broken... but if I try to change things again, I'll definitely check it out in a different browser.

          BlueprintMarketing lauragee 2 Replies Last reply Reply Quote 0
          • lauragee
            lauragee @BlueprintMarketing last edited by

            Could it be an issue of needing to set up a CNAME record with www? I just looked into doing that a little, but that requires switching my DNS settings back to my registrar, apparently. If I did that would my website be destroyed, or would it still be there when I switch the DNS settings back later? (Or is this CNAME thing completely the wrong idea?)

            BlueprintMarketing lauragee 8 Replies Last reply Reply Quote 0
            • BlueprintMarketing
              BlueprintMarketing @lauragee last edited by

              Hi Laura,

              I see no issue with your canonical URL in my browser which has not cashed

              your website yet it shows <**link rel="canonical" href="http://organicencyclopedia.com/" **

              that's exactly what I want to see.

              To change your website to work with www. simply go to the settings part where it is illustrated above and change the URLs in

              | <label for="siteurl">WordPress Address (URL)</label> | |
              | <label for="home">Site Address (URL)</label> |

              Enter the address here if you want your site homepage to be different from the directory you installed WordPress.

              |

              so they both have www.  so you would cut and paste this URL into their

              http://www.organicencyclopedia.com

              that would give you the URL that you want. In order to keep your re canonical

              links updated with your exact website links I would substitute out the plug-in you're using for you the one below. However this is really not necessary just something I like. Make sure after you change your URL your plug-in all-in-one Seo pack plug-in is set to re canonical

              http://yoast.com/wordpress/seo/

              <link rel="canonical" href="http://organicencyclopedia.com/" />

              I hope this is helped. Please let me know what you see as I believe it is because you are using the same browser. It's a catch a problem

              1 Reply Last reply Reply Quote 0
              • BlueprintMarketing
                BlueprintMarketing @lauragee last edited by

                please let me look at your DNS before you go and make changes. You're using WordPress so you do not have to worry as much you have to have an a record pointed to

                organicencyclopedia.com  whatever your IP is

                www.organicencyclopedia.com whatever your IPS

                **** or****

                **** www cname whatever your host has provided you.****

                **** Let me do a dig on your DNS and I will tell you and you are just missing if it is configured correctly the www****

                1 Reply Last reply Reply Quote 0
                • BlueprintMarketing
                  BlueprintMarketing @lauragee last edited by

                  your DNS shows

                  oorganicencyclopedia.com. 86400 IN A 54.235.194.53

                  the us you are missing the record needed to serve www

                  please place a DNS record like this in your DNS

                  www.oorganicencyclopedia.com. 86400 IN A 54.235.194.53

                  with the www  on the left side and your IP address shown above on the right side.

                  If I may make a personal suggestion I would strongly recommend posting with a managed WordPress host somebody like Zippykid, WP engine, pagely or web synthesis would be a preferred system to what you're using now.

                  Zippy kid would probably give you the most bang for your buck by a lot As they would control your DNS for you and offer up one and all solution for everything WordPress.

                  Please let me know that this is been of help sincerely Thomas

                  1 Reply Last reply Reply Quote 1
                  • lauragee
                    lauragee @lauragee last edited by

                    Ok, I just tried changing both addresses to www.organicencyclopedia.com, and again I'm having the same problem. I tried a different browser, but it still says it can't open the page because of too many redirects.

                    1 Reply Last reply Reply Quote 0
                    • BlueprintMarketing
                      BlueprintMarketing last edited by

                      I'm sorry this did not attach correctly the 1st time. I wanted to make sure that you were able to see what I'm talking about please let me know that you can see this.

                      Bx5d4fg.png

                      1 Reply Last reply Reply Quote 1
                      • lauragee
                        lauragee @lauragee last edited by

                        This sounds like it should be very helpful, but I'm having trouble adding more records. I guess I shouldn't have gone with a weird cheap registrar 😕  I have the option to add more DNS records, but not with content on two sides...I just have a bunch of single fields for adding things like "name server 3:" well, really I could add any number of name servers, but that seems to be the only option I have. There are some advanced DNS controls (which I can't see yet) but when I click on that it warns me that

                        "In order to use Advanced DNS Manager, your Name Servers must be moved to Network Solutions managed name servers."  ...so that's why I'm afraid of my website being destroyed if I try any of that, but that might be the way to do it.  By the way, if I figure out where I can enter that, is that a CNAME record?

                        1 Reply Last reply Reply Quote 0
                        • BlueprintMarketing
                          BlueprintMarketing @lauragee last edited by

                          I am almost 100% sure that you simply need a 2nd a record like this record below posted in is a photograph. I am using DNS made easy MS every DNS host is different  I prefer Dyn however I'm trying this one out and some do not show your domain name as it does not show my domain name in this photograph some will show the domain name all you have to do is enter

                          www no dot before the domain name or in the box to the left of the IP address that you have to add as well

                          so it will show

                          www.organicencyclopedia.com  IP address

                          ** and**

                          organicencyclopedia.com IP address

                          ** no cname is needed for this to happen.**

                          ** Only the correct a name is needed right now.**

                          ** Please let me know this was of help**

                          ** sincerely,**

                          ** Thomas**

                          Bx5d4fg.png

                          1 Reply Last reply Reply Quote 1
                          • BlueprintMarketing
                            BlueprintMarketing @lauragee last edited by

                            Network solutions makes money off of scaring people that way. In my opinion they're the only ones that give that really Stupid warning to people to make them feel afraid.

                            do not change your name servers unless you are going to move to a better host

                            here is the way it is done on network solutions you do have to click advanced

                            When you move Name Servers to Network Solutions, your existing Name Servers will no longer be used.  As a result, website and email from other providers will be lost.

                            1.   Within **Account Manager, **select My Domain Names

                            2.   Select the domain name you want to change and select Manage

                            3.   In the green box, select Change Where Domain Points

                            4. Select Advanced DNS

                            5. Select the type of record you would like to work with

                            IP Address (A records)

                            This is the Address Record and is used to map the domain name server (or hostname) to its numeric IP address. In other words, the A record resolves a domain name or points the domain name to the correct location by means of the IP address.

                            1. In the IP Address (A records) section, click on the **Edit A Records **button

                            b) To add the new Host and Numeric IP addresses or update the existing Numeric IP addresses enter the appropriate information in the text boxes, if needed modify the TTL settings (7200 is the default) then click on the Continue button.

                            1. A confirmation page will appear verifying that your records have been updated, review the information carefully, and then click on the Save Changesbutton.

                            http://www.networksolutions.com/support/how-to-manage-advanced-dns-records/

                            you will be adding

                            www.oorganicencyclopedia.com. 86400 IN A 54.235.194.53

                            if you see the  domain already there like this on the left oorganicencyclopedia.com

                            simply type in www NO Dot then go to the box on the right and enter 54.235.194.53 if the box asking for TTL or time to live is blank you can type 86400 as your time to live is best to be the same for each a record and unless otherwise needed.

                            I updated this to get rid of the 1st a selection as It does not pertain to what were doing.

                            And I would again if this site is a business site or something you care about quite a bit strongly suggest using to manage WordPress host the only one that will control your DNS records for you on an excellent system run by DynECT

                            is Zippykid.com they are very inexpensive for what you get.

                            1 Reply Last reply Reply Quote 1
                            • lauragee
                              lauragee @lauragee last edited by

                              I only have fields that look like this:

                              name server 1:  _______________

                              name server 2: _______________

                              nothing with two fields like your picture

                              (I tried to attach a screenshot, but no luck)

                              AO21OQZ AO21OQZ photostream

                              1 Reply Last reply Reply Quote 0
                              • lauragee
                                lauragee last edited by

                                Thank you! So, just to clarify, if I follow these instructions will my website be destroyed? I mean, the instructions you gave about how to add the record on network solutions.

                                BlueprintMarketing 1 Reply Last reply Reply Quote 0
                                • BlueprintMarketing
                                  BlueprintMarketing @lauragee last edited by

                                  Yes they are trying to get you to confirm that you want to use your own name servers and if I may add their DNS setup is garbage because they make money off of managing it for you.

                                  To update A records

                                  1.     Log in to Account Manger

                                  2.     Within **Account Manager, **use the drop down under **My Domain Names **to choose the domain you’d like to manage and click the Go button

                                  3.     In the green box, select Change Where Domain Points

                                  4.     Select Advanced DNS

                                  5.     Click the Continue button

                                  6.     If the domain name was not previously pointed to Network Solutions® nameservers (DNS) you will receive a page with messaging regarding this change.  If you’d like to continue, click the Move Nameservers to Network Solutions® button

                                  7.     In the IP Address (A Records) section, click Edit A Records

                                  8.     Your current A records are listed in editable form, and any Network Solutions® service that is associated with the A record is listed below the Numeric IP text box

                                  9.     The first three hosts listed are the most common hosts used with domain names:

                                  o    www : Points to the specified IP address when Internet users enter an address, such as www.jimbikes.com

                                  o     @ (none) : Points to the specified IP address when a user enters just the domain name without anything before it, such as jimsbikes.com

                                  o    * (All OThers) : Points any unassociated host for a domain name to the specified IP address, similar to a catch-all feature that could be used for any misspelled host names

                                  To add or edit A records

                                  1.     Enter or edit the new host name in the Host column

                                  2.     If needed, modify the TTL settings (7200 is the default)

                                  3.     Enter or edit the IP number under the Numeric IP Address column in any remaining empty row

                                  4.     Click Continue

                                  ** You see they make you go through all that just to add an a record. Confirming the a records in their will not harm you at all.**

                                  Simply confirm them and continue then follow the advice above.

                                  I can't tell you how strongly I recommend using a different host.

                                  1 Reply Last reply Reply Quote 1
                                  • lauragee
                                    lauragee @lauragee last edited by

                                    Hey, I followed those instructions and I finally had a place to enter the information! So, it did have a value already in place for www, which makes me wonder if this was even the problem at all... but I did replace it with the value you posted, so now I just have to wait for the change to take effect, and hopefully it will all work. Thanks so much for your help!

                                    1 Reply Last reply Reply Quote 0
                                    • BlueprintMarketing
                                      BlueprintMarketing @lauragee last edited by

                                      I promise you you will not have any damage done to your website by following the instructions.

                                      All that is going to happen is you will confirm your name servers because network solutions it is about the worst place to host your DNS you can find.

                                      Then it will allow you to see your a record it shows you as managing advanced a records it believes that it is advanced because you're not using their name servers you have decided to name them yourself. In addition I'm going to go as far as saying you should use https://www.cloudflare.com

                                      to host your domain records however you would not get the ability to have custom name record without paying. If it means a lot to have custom name records I would not use cloudflare

                                      I just used clould flare to back up your DNS records so you will have a copy regardless of anything and I do want to make you comfortable and have you know that you will not have your site destroyed by simply following what you need to do. If you are going to use  cloudflare let me know so I can take your records off and there will be a duplicate issue

                                      very important  remove the c name  shown below and in the photograph that is a misconfiguration you need a 2nd a record.

                                      www  is an alias of organicencyclopedia.com

                                      It will also give you an error message if you try to add more than one www

                                      so  delete the c name before prior to adding the a record because seeing names need to go to host names given by the web host not by just adding your domain name in the cname box we want it to look like this

                                      http://i.imgur.com/Bx5d4fg.png

                                      htttp://www.networksolutions.com/support/a-records-ip-addresses-2/

                                      dWbk0c0.png Bx5d4fg.png

                                      1 Reply Last reply Reply Quote 0
                                      • lauragee
                                        lauragee last edited by

                                        Well... I can now enter www.organicencyclopedia.com OR organicencyclopedia.com and go to the page without being redirected, which...that in itself seems kind of odd because I have canonical URLs turned on... but anyway, I'm still getting the redirection loop if I change the URLS to www in general settings. Guess I'll try again tomorrow in case I just haven't waited long enough, though.

                                        BlueprintMarketing 2 Replies Last reply Reply Quote 0
                                        • BlueprintMarketing
                                          BlueprintMarketing @lauragee last edited by

                                          Laura,

                                          it is your web browser

                                          http://www.organicencyclopedia.com/

                                          works fine having canonical URLs turned on makes no difference in a redirect it could say whatever and it would make no difference in the actual working of the server

                                          canonical URLs are a seo thing only the do not and cannot affect a redirect or start one on a server only a 301redirect  can do this it is your  web browser's cache

                                          I know this look your site as does not do any loops here

                                          http://tools.pingdom.com/fpt/#!/Ntpv7AiZh/www.organicencyclopedia.com

                                          lauragee BlueprintMarketing 3 Replies Last reply Reply Quote 0
                                          • lauragee
                                            lauragee @BlueprintMarketing last edited by

                                            Yes, it also looks like it's working fine on my end right now... but I have the address listed as organicencyclopedia.com under general settings. If I change the main address to www.organicencyclopedia.com (which is what I am trying to do), it causes a redirect loop error again. (Also, just in case my All in One SEO was causing a problem I deactivated that and installed Yoast, but the same thing is still happening)

                                            1 Reply Last reply Reply Quote 0
                                            • 1
                                            • 2
                                            • 1 / 2
                                            • First post
                                              Last post
                                            • Changing from www to non-www impacting page authority?
                                              Photowife
                                              Photowife
                                              0
                                              3
                                              54

                                            • 301 Redirect from Old website to new website
                                              Andy.Drinkwater
                                              Andy.Drinkwater
                                              0
                                              8
                                              4.3k

                                            • Page Speed Insights for www and non www sites
                                              HiveDigitalInc
                                              HiveDigitalInc
                                              0
                                              3
                                              349

                                            • Www to non www redirect
                                              matbennett
                                              matbennett
                                              0
                                              8
                                              194

                                            • The crawl diagnosis indicated that my domain www.mydomain.com is duplicate with www.mydomain.com/index.php. How can I correct this issue?
                                              BlueprintMarketing
                                              BlueprintMarketing
                                              0
                                              4
                                              519

                                            • In my report of my website it was indicated that I had 19 links/locations blocked by meta-robots. What does this mean and how do I fix it. My website is a Wordpress website.
                                              KeriMorgret
                                              KeriMorgret
                                              0
                                              3
                                              501

                                            • Duplicate page content & title for www.mydomain.com and www.mydomain.com/index.php?
                                              Carl287
                                              Carl287
                                              0
                                              3
                                              500

                                            • Necessary to redirect non-www to www?
                                              RavenshoeGroup
                                              RavenshoeGroup
                                              0
                                              4
                                              2.1k

                                            Get started with Moz Pro!

                                            Unlock the power of advanced SEO tools and data-driven insights.

                                            Start my free trial
                                            Products
                                            • Moz Pro
                                            • Moz Local
                                            • Moz API
                                            • Moz Data
                                            • STAT
                                            • Product Updates
                                            Moz Solutions
                                            • SMB Solutions
                                            • Agency Solutions
                                            • Enterprise Solutions
                                            • Digital Marketers
                                            Free SEO Tools
                                            • Domain Authority Checker
                                            • Link Explorer
                                            • Keyword Explorer
                                            • Competitive Research
                                            • Brand Authority Checker
                                            • Local Citation Checker
                                            • MozBar Extension
                                            • MozCast
                                            Resources
                                            • Blog
                                            • SEO Learning Center
                                            • Help Hub
                                            • Beginner's Guide to SEO
                                            • How-to Guides
                                            • Moz Academy
                                            • API Docs
                                            About Moz
                                            • About
                                            • Team
                                            • Careers
                                            • Contact
                                            Why Moz
                                            • Case Studies
                                            • Testimonials
                                            Get Involved
                                            • Become an Affiliate
                                            • MozCon
                                            • Webinars
                                            • Practical Marketer Series
                                            • MozPod
                                            Connect with us

                                            Contact the Help team

                                            Join our newsletter
                                            Moz logo
                                            © 2021 - 2026 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                                            • Accessibility
                                            • Terms of Use
                                            • Privacy